What is group communication?
Group communication can be defined as a message sent by a group member to one or more receivers with the conscious intent of affecting the receiver's behavior .The Group Communication Process
Encoding - Translate ideas , feelings , intentions into message
Channel- The mean of sending the message
Decoding -Interpreting its meaning of the message
Feedback - Response after getting message
Noise - Element of interference ( eg . environment noise )
Sending Messages Effectively
- Clearly own your message
- Make your message clear and complete
- Make your verbal and nonverbal messages congruent
- Be redundant
- Check for understanding
- Consider the receiver's frame of reference
- Describe other's behaviors without interpreting
- Describe your feeling by action / figure of speech
- Consider your credibility
Receiving Messages Effectively
- Paraphrase message accurately without evaluating it
- Describe your perceptions of the sender's feelings
- Negotiate the meaning of the sender's message
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