Topic 5 - Group Conflict

Topic 5 - Group Conflict 

What is conflict ?

• Conflict is derived from Latin conflictus , meaning a '' striking together with force . "

• Conflict refers to a disagreement , dispute , quarrel , struggle , fight or battle .
• When group members' wants and goals " strike together " , disruptive effects are produced .

Conflict of interest

1. Want : desire for something
2. Need : universal necessity for survival
3. Goal : desired ideal state of future affairs
4. Interests : potential benefits to be gained by achieving goals
5. Conflict of interests : actions taken by person A to achieve goal interfere with actions taken by person B to achieve goals

When is conflict of interest exists ?

1. Whenever incompatibility activities happen
2. Activities are incompatible when they interfere with the occurrence of each other

Conflict Postive Group

• Conflicts are encouraged and managed constructively to enhance group effectiveness .
• Focusing on problem solving .

Constructive resolution of conflict

1. Agreement that maximizes joint outcomes and is in all participants ' best interests
2. Relationship is improved
3. Ability to resolve future conflicts improved

Conflict Negative Group

• Conflicts are denied and avoided and managed destructively
• Focusing on winning