2017年9月22日星期五

Topic 5 group conflict (activity 2)

Activity 2 - Solve the conflict using conflict management strategies.


This is the case chosen for our group. And we need to solve the problem using conflict management strategies. 


Our group choose the owl and the teddy bear strategies which is confronting and smoothing. 

Confronting : seek a solution that achieve both their own and other person goals. (eg. solve problem with negotiation,use a iPhone as a condition for exchange)   

Smoothing : the relationship is great importance and give up the goals to preserve the relationship. (eg. Do the house chores and avoid the conflict.) 

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